Jackie Larson, President, Avantas
As a healthcare workforce management partner, we love nothing more than gathering with our clients to understand their pain points and talk through issues that are top of mind for them. One of our favorite events of the year is our client retreat, where leaders from hospitals and health systems across the country gather together for a few days of learning and an opportunity to discuss with other hospital leaders what is working well for them and what they continue to work on. It’s truly an incredibly valuable and insightful time for both our clients and for us.
Unfortunately, COVID-19 has disrupted our yearly event, restricting us from gathering in-person. However, we are very excited to utilize technology and hold virtual roundtable sessions for our clients, allowing us to come together to discuss various topics beginning in November.
This year’s roundtables include topics such as, Resource Management Center (RMC) Optimization within Ambulatory, User Adoption and Change Management, RMC Optimization within Inpatient, Open Shift Programs, and Float Pool Utilization.
Within each of these roundtable sessions, leaders come together and facilitate in-depth discussion about operational structure, user adoption, victories and challenges, and more as it relates to each topic. Our role within each session is simply to kick off discussion, with the true value coming from the ability for healthcare leaders to share ideas with their counterparts. Every year, our team walks away from these sessions impressed and proud of our client partners for being so passionate and forward thinking with their workforce management strategies.
While we offer technology solutions such as Smart Square, our powerful scheduling tool, and consulting sessions on healthcare enterprise labor management (HELM), we are more than a healthcare vendor. We partner with our clients for the long-haul. As we know, change doesn’t happen overnight. New ideas aren’t always readily accepted. That’s why we continue to partner with our clients through regular communication and facilitating learning sessions such as these.
And while November is a time for gratitude, we are so thankful for our clients who are passionate about what they do and are always seeking out ways to improve the delivery of care for their patients. We are honored to partner with so many compassionate leaders. While 2020 has been a challenging year for many, we are grateful for the opportunity to come together with our clients and facilitate valuable discussions.